Property Management Prices

Key Holding Annual Fee includes:

• Monthly Checks
• Inventory Check (bi-annually)
• Airing property
• Checking for storm damage
• Owners report if any repairs needed
• Rental Bookings Service
• Personal Property Manager

Cleaning

We will visit the property immediately after each letting to empty bins, remove rubbish, strip beds and remove dirty linen, bleach toilets and drains, check appliances and secure the property. Before next guest we will give property a full clean including kitchen, bathroom, appliances, polishing, sweep & mop floors (including outside areas) we will make up beds and leave clean towels and tea towels. * If guests require an extra change of linen during their stay will be charged £15 per change over, this extra service does not include towels and pre-booked at the time of booking.

Prior to meeting your guests we will check property and switch on water heater, air con or heating as required.

Your ‘Personal Property Manager’ will leave his or her contact number in the property so your guests can contact them if there are any problems during their stay. £15 charge for call out between 9am -5pm due to non-emergency, Monday to Friday after which and all other times - call out fee of £40 will be deducted from guest’s deposit

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Laundry and Welcome pack

All laundry (with the exception of beach towels) will be supplied by In-One PM and kept in a central store. Owners wishing to use their own laundry should keep it in a lockable cupboard for personal use only.

Toilet roll and liquid soap will be placed in bathroom.

Welcome packs (£15) or Celebration packs (£25) are available on request at time of booking.

Meet and Greet

We feel it is very important to meet guests as they arrive at the property, to hand over keys and explain house rules and how thing work i.e. Air con, window shutters etc. We have found that by offering this facility, guests respond by taking great care of the property.

They will also be shown the local super market etc.

Airport Transfer from Alicante and Murcia– guests wishing to have an airport transfer should book a transfer at the time of making the rental booking. (See Terms and Conditions)

If guests wish to hire a car, they can follow our representative to their property or meet them at a pre- arranged place. (Many planes arrive late at night and it may be difficult to find your property in the dark)

Our representative will leave contact details so that they can be contacted if required

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Rental Booking Service

• Annual Charge – Not applicable
• Free listing on www.In-One.eu with booking calendar and photographs of property
• Owners may advertise their property on other website or publications and direct the enquiries to In-One PM
• There will be NO charge for each booking administered by In-One PM
• Owners wishing to coordinate their own booking will not be liable for any charges

Rental Management

• Dealing with enquiries
• Taking bookings and payment
• Holding damage deposits
• Providing directions and arrival instructions
• Issuing rental terms and conditions
• Meeting and Greeting Guests
• Owners will be notified of bookings
• Owners will be paid for rental booking at the end of each month after deductions for any owner Requests and In-One PM booking fee
• In-One PM will produce a ‘Guide to the Area’ for your apartment.
• General Enquiries for accommodation will be shared between our clients.

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Maintenance

We will also arrange maintenance works tailored to your requirements. Pricing will depend on the job involved. Our monthly property inspections (or at changeover) will let us know if any routine maintenance is needed either on the property or on any appliances and we will inform our owners of any necessary works involved.

Painting, decorating, and general repairs and will be priced accordingly.

Supervision of maintenance and repairs is charged at £7.00 per hour

What we ask from you

• 4 copies of all keys
• Properties should be furnished to a reasonable standard, using our guidelines. It is advisable not to include expensive or personal items in the furnishings.
• An inventory of all furniture equipment in your property and updates if items are added or taken by the Owner
• We request In-One PM is the sole key holder to your property. If you arrange any maintenance work direct with a contractor we would require written (email) authorisation to pass the key to your property on to a third party
• Please keep us updated regarding any bookings you take.
• Please provide a copy of your property insurance which allows you to rent your property and has public liability and theft included
• For the safety of your guests, we advise you have a first aid box, fire blanket, smoke alarm and fire extinguisher, CO2 alarm if there is gas within the property. (We can supply and fit, ask for details)

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